Caller
James Brown
Outcome
19 October 2026
4:30pm–4:45pm
Status
Booked
Location
Northgate Dental
Phone
+1 234 5678 90
Scheduling
Books, moves and cancels appointments in your calendar while the patient is still on the line.
Answer every call even the 7pm toothache
Chairside picks up on the first ring, books straight into your practice software, and leaves the call notes on your desk by morning. Twenty-two languages, no voicemail, no hold music.
Live in 9 days on average · No new phone number · Cancel any month
Answering the phones at 340 practices across the US and Canada
Features
Four things a front desk never gets to
Sync
Read the day sheetChairside sees open chairs before it offers a slot.
Write back to the chartThe booking lands in your software the second the call ends.
Connect your software
Easy sync
Two-way with the practice management system you already pay for. No double entry.
Assistance
Answers at 2am, through lunch, and on the fourth call that arrives at the same second.
Note
Note
Note for Dr. Kim
Nina Smith wants a hygiene visit in December. Booked Monday 2 Dec, 11:10am. She asked for reminders 72 and 48 hours before.
Delegation
Takes a message, or warm-transfers to a human the moment a call needs one.
Calls
How Chairside handles a call
Example scenarios
Marco ReyesPatient · Portland, OR
21 Jan 202612:00 PM
Hi, I'd like to book a cleaning for the afternoon of Wednesday the 12th, around five if you have it. If not I'm flexible that week, so anything close to that works.
ChairsideAI receptionist
21 Jan 202612:01 PM
0:00/1:52
Outcome — booked 12 Feb, 5:00pm, written to the chart in 4 seconds.
Integrations
Runs on the software you already have
Nine practice management systems today. If yours is not here, tell us on the call and we will scope it.
How it works
Live in nine days, four steps
Step 1
Teach it about your practice
Appointment type
Hygiene · recall
Chair time
60 mins
Provider
Dr. Kim · Dr. Patel
Step 2
Tune the voice and the rules
Chairside
Do you take same-day emergencies?
Yes, two slots held daily
Do you have a VoIP provider?
Yes
Step 3
Watch the calls come in
Status
Booked
Caller
James Brown
Outcome
19 October 2026
4:30pm–4:45pm
Location
Northgate Dental
Phone
+1 234 5678
Step 4
Fill the gaps in your book
Recovered+18%
$14,480
from after-hours calls
Front desk time returned
38 hours · 12 mins
Security
Patient data, handled properly
SOC 2Type II
SOC 2 Type II
Audited annually by an independent firm. The report goes out under NDA on request — ask on the demo call and we will send it the same day.
HIPAACompliant
HIPAA compliant
We sign a BAA before your first call is answered. Protected health information stays encrypted at rest and in transit, and recordings expire on your schedule.
Secure
Access and monitoring
Role-based access, least privilege by default, and a full audit trail of who touched which record. Alerts fire in real time, not in a monthly report.
FAQ
Frequently asked questions
What does it cost, and what happens if we stop?
$399 a month for one location and up to 1,200 answered calls, then 22¢ a call after that. No setup fee, no annual contract. Cancel inside the app and your number routes back to your old system the same day — we never hold the phone number.
How long does setup actually take?
Nine days on average, measured across the last 60 practices. Day one is a 45 minute call where we record your appointment types, chair times and providers. Days two to seven we listen to your real calls in shadow mode without answering. Day eight you approve the transcript review. Day nine it goes live on the hours you choose.
Which practice management systems do you write to?
Chartwell, Molar OS, Opaline, ArchDesk, Quadrant, Perio Cloud, Dentiq, Sextant and Riva PMS, with two-way read and write. Everything else is one-way today: Chairside books into a shared calendar and drops the note in your inbox. Tell us your system on the call and we will say plainly whether it is supported.
Will patients know they are talking to software?
Yes, because it says so. Chairside opens with the practice name and the sentence “you are speaking with an automated receptionist.” You can edit that line but you cannot remove it. In our own reviews 8 out of 10 callers finish the booking anyway; the ones who do not get transferred to a human.
What happens on a real emergency?
You define the trigger words — swelling, trauma, bleeding, severe pain. When one is heard, Chairside stops trying to book, reads back your emergency script, and either transfers to the on-call number or texts the duty clinician within ten seconds. It never tries to give clinical advice.
Do we have to change phone provider?
No. You forward your existing line on the conditions you pick — after hours only, after four rings, or every call. Your number, your carrier, your bill. Forwarding takes about ten minutes and we do it with you on a screen share.
Stop paying for calls you never answer
Twenty minutes, your real numbers, and a recording of Chairside answering a call from your own practice line.
Book a 20 minute demoNo card, no contract, and we will tell you if you do not need us.